Background Information
McKissack & McKissack’s, the DC region’s leading environmental consulting firm was looking to improve business performance and to have the ability to manage multiple major construction projects at once. They were also looking for a solution that would enable project managers to efficiently communicate with team members on the go.
The Solution
Through the installation of iCore’s Voice over Private Internet (VoPI) solution, McKissack & McKissack’s team has utilized features such as Find Me Follow Me, which allows them freedom to leave their desk without missing a single call; the ability to reassign phones both nationally and locally; as well as have access to their phones and the system from anywhere at anytime through iCore’s Web Portal allowing them to check and forward messages and set up conference calls on the go.
Benefits
The use of these features have enabled McKissack & McKissack to maximize the VoPI technology and cut down on the cost and hassle of setting up new phone lines.
“Over 40% of our workforce is on the road and working between multiple job sites. There are 124 Job Corps centers nationwide and our program was responsible for the construction, renovation and demolition of these centers. As the Program Management Contractor, one of our responsibilities is to ensure that our engineers have access to voice and data. With the assistance of iCore, we have successfully converted to a VoIP solution. Since then, we have witnessed remarkable improvements in communication and collaboration throughout our organization.” Carl Bunche Sr., Vice President of McKissack & McKissack.