Customer Support

Customer Support

Welcome to the iCore Networks Support Portal

Submit a Ticket   Documents & Applications
Submit a Support Request to our Support Center. You may also track the status of your request(s) by logging in below.   Browse iCore documents.

 

Knowledge Base   iCore Speed Test
Check out our Knowledge Base to view materials on how to use your VoPI phone.  
Designed to test the speed and quality of your internet connection as it relates to VoIP specifically.  Provides a summary of the results expressed in simple terms and can be used to determine if a home network is adequate to support a quality VoIP conversation.

 

Tell us how we are doing
Our goal is to achieve a 100% Satisfied rating with our customers in each of the major categories of quality, responsiveness and ease of doing business. To ensure that we continue to improve our relationship with our clients, we analyze all comments and input from surveys and from feedback throughout the year, and make alterations to applications and services as appropriate to meet clients' needs. Please take a moment and complete our 5 minute survey.
 
To contact a Support Rep directly, please call: 1-888-470-VoIP (888-470-8647)

 

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VoPI= Voice over Private Internet

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