Leading telecom provider makes upgrade with new tech-driven features to enhance customer experience and increase efficiency

MCLEAN, VA, August 27, 2009 -- iCore Networks, the D.C. metro area’s leading provider of Voice over Private Internet (VoPI) services has announced the launch of their new Website at http://www.icore.com. The user-friendly Website offers information about the company’s VoPI products and services, as well as resourceful information and news about the telecom industry.

"This Website is an effort to take the company to the next level in terms of customer interface and connectivity. The new site will be a great source of information for our clients as well as prospects looking to learn more about VoPI," said Stephen Canton, Chairman and CEO. "We wanted a clean, navigable, innovative Website that our customers will find helpful, appealing and informative."

With its newly upgraded features, visitors to the Website can review and post comments to the company blog and customers can receive immediate feedback from customer service through its live chat function. The instantaneous connection increases efficiency and customer satisfaction.

"Connecting with our customers is our top priority and it’s important to understand the best way to communicate with them as technology advances," says Steve. "we decided that the new Website would allow us to enhance the customer’s experience by making it interactive."

The new Website’s resource center includes industry articles and topical trends for visitors to learn more about the benefits of hosted VoPI and read about the company's tech-driven telecom products and services.

About iCore Networks
 
iCore is a managed networking and Voice over Private Internet (VoPI) company that offers small and medium-sized businesses a cost effective, simple solution to their voice and data needs. Unlike VoIP, VoPI provides a managed, secure, hosted, end-to-end voice and data system that gives small and medium-sized businesses the same capabilities enjoyed by Fortune 500 companies at a savings over their current voice and data providers. iCore backs those capabilities with the most customer-oriented employees in the industry; unprecedented reliability and disaster recovery tools; and world-class employee support and training.  For more information about iCore Networks, please visit http://www.icore.com.

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