Welcome to the iCore XTEND Managed Services area! Our goal is to provide Small and Medium-sized businesses (SMBs) with state of the art Information Technology services that have, until now, only been available to larger organizations.
iCore Networks working at the core of your business
iCore offers three Service Packages that allows SMBs to take advantage of our superior Staff Augmentation Services:
Basic Package 
- Phone and network configuration services- all of the latest features automatically added to your phone services giving you the latest features and insuring you are getting the most out of your system.
- 8 hours per month of dedicated on site technical support. Learn More >>
Gold Package
- Advanced phone and network applications support, guaranteed to increase employee productivity and lower IT costs LAN/WAN configuration and management
- 16 hours per month of dedicated on site technical support,
- 24 hour emergency response service equipment and service. Learn More >>
Platinum Package
- Advanced phone configuration and network application support
- 24 hours per month of dedicated on site technical support
- 24 hour emergency response services, advanced network monitoring and remote user VPN support and much much more. Learn More >>
Staff augmentation to die for:
CCIE Certified Engineers
iCore technical and engineering staff have multiple CCIE certified engineers who are standing by ready to enhance your network efficiency and prevent network failures on a real time basis, by signing up for a service package this support is available to you “free of charge”.
On Site Support
State of the art equipment and network management delivery system that allows our Cisco certified field technicians to literally be on your door step in minutes to complete emergency repairs, assess LAN/WAN issues and replace network equipment components that have failed. By signing up for a service package this on site technical support is available to you “free of charge”.
Optimization of the iCore VoPI system
As with all technology, the full power of the technology can be lost in transition as new employees come on, features and functionality get lost and the system is not being used 100% to its full capacity, ever worry about that? Well your worries are over. iCore has a world class team of professionals who provide on site and webinar tutorials to move the utilization of your system features from basic to advanced. We guarantee you will increase the utilization of your network feature at least 50%, by signing up for a service package you can have these services available to your company “free of charge”.
Professional On Site Support and Project Management
Have an office move coming up? By signing up for the iCore service package you will have dedicated Project Managers assigned to your account to insure your entire LAN/WAN network is moved flawlessly. Our entire project management team has obtained at a minimum the first level of Professional Project Management Certification, and our Project Management Team Leader has the highest certification obtainable from the Project Management Association of Project Management Professionals insuring your every need is met timely accurately and with out the need to use internal resources to facilitate office network and equipment moves.
Learn More about the many features and additional savings that are available to our customers.